million888 Official Policy Documents

Million888 Privacy Policy – Personal Data Protection for Malaysian Users

Your privacy is our priority. This document explains in detail how million888 collects, uses, stores, and protects your personal information when you use our platform. Please read it carefully to understand your rights as a user.

Last Updated: 1 January 2026

Your Data Is Safe

Protected with 256-bit SSL encryption — the same security standard used by Malaysia's major banks.

No data sold to third parties
256-bit SSL encryption at all times
Data access & deletion rights guaranteed

256-bit SSL Encryption protects all data in transit

No data selling to advertisers or third parties

Full user rights to access, review & delete data

You can reach us at any time at support@million888.ws

Million888's Privacy Commitment

Six core principles that guide how we manage and protect your personal data every day

Advanced Data Security

All your personal information and financial transactions — including deposits via Touch 'n Go, GrabPay, DuitNow, and FPX — are transmitted using the same 256-bit SSL encryption adopted by Malaysia's leading financial institutions.

No Unauthorised Data Sharing

Million888 has never and will never sell, rent, or share your personal data with any advertiser or third party for marketing purposes without first obtaining your explicit consent.

Full Control in Your Hands

You have the full right to access, review, correct, and request deletion of your personal data held by million888 at any time by contacting our support team.

Minimum Data Collection

We only collect data that is strictly necessary to provide million888 services to you. No excessive or irrelevant data collection is carried out without a clear and legitimate purpose.

Immediate Notification in the Event of a Breach

In the event of any data security breach involving your information, million888 is committed to notifying you in a timely manner and taking immediate remedial action.

Malaysian Legal Compliance

The million888 Privacy Policy is developed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards, ensuring your rights as a user in Malaysia are always protected.

1

Introduction & Scope of Privacy Policy

This Privacy Policy is published by million888 ("we", "platform", "million888") and applies to all users who access or use our website, mobile application, and all services provided by million888, including Malaysia Super League and EPL Sports Betting, Live Casino, slots, BWF badminton, e-sports, and cricket.

We understand that your trust depends on how we manage your personal data. As a digital entertainment platform serving over 500,000 active members in Malaysia, we take this responsibility very seriously. This Privacy Policy has been drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards.

Important Note: By registering an account or continuing to use the million888 platform, you consent to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.

2

Types of Personal Data We Collect

Million888 only collects personal data that is strictly necessary to provide and improve our services. The categories of data we collect are as follows:

Data Category Examples of Information Primary Purpose
Identity Data Full name, date of birth, MyKad/passport number Identity verification (KYC), legal compliance
Contact Data Email address, Malaysian phone number, residential address Account communications, two-factor authentication
Financial Data E-wallet information (Touch 'n Go, GrabPay, Boost, DuitNow), bank account numbers, transaction records Deposit & withdrawal processing, fraud prevention
Technical Data IP address, browser type, operating system, cookie data Security, platform improvement, analytics
Usage Data Gaming history, betting records, platform usage patterns Experience personalisation, fraud detection
Communications Data Live chat conversation records, support emails Customer service improvement

Please Note: We never collect or solicit credit card information directly. All financial transactions on million888 are processed through secure, certified third-party payment gateways — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u / CIMB Clicks).

3

How We Collect Your Personal Data

Your personal data is collected by million888 through the following methods:

3.1 Data You Provide Directly

  • New account registration form at million888.
  • Identity verification (KYC) process when required.
  • Deposit and withdrawal forms completed within the platform.
  • Communications via live chat, email, or our contact form.
  • Participation in contests, promotions, and customer satisfaction surveys.

3.2 Automatically Collected Data

  • Cookie data and similar tracking technologies when you browse the million888 platform.
  • Server log data including IP addresses, device types, and web browsers used.
  • Platform usage data including pages visited, session duration, and actions taken.

3.3 Data from Third-Party Sources

In certain circumstances, we may receive information about you from trusted sources such as identity verification service providers, fraud prevention agencies, and analytics providers, all of whom are bound by strict confidentiality agreements.

4

How We Use Your Personal Data

Million888 uses the personal data collected solely for the following legitimate and transparent purposes:

  • Service Provision: To create and manage your account, process deposits and withdrawals, and grant you access to all million888 services including Sports Betting, Live Casino, and slots games.
  • Identity Verification: To fulfil KYC (Know Your Customer) requirements and comply with anti-money laundering (AML) legislation.
  • Platform Security: To detect and prevent fraud, system exploitation, and other unlawful activities that could compromise the security of the platform and other members.
  • Service Communications: To send important account-related notifications, changes to terms, or security matters requiring your immediate attention.
  • Service Improvement: To analyse usage patterns and enhance user experience, platform performance, and the range of games on offer.
  • Marketing (with consent): To send information about promotions, new bonuses, and special offers — only if you have given explicit consent to receive marketing communications.
  • Legal Compliance: To fulfil relevant legal and regulatory obligations, including those under Malaysia's Personal Data Protection Act 2010.
5

Data Sharing with Third Parties

Million888 does not sell, rent, or disclose your personal data to third parties for their own commercial marketing purposes. However, in the course of operating the platform, we may share your data with the following parties under strict confidentiality agreements:

5.1 Trusted Service Providers

  • Payment gateway providers (Touch 'n Go eWallet, GrabPay, DuitNow, FPX) to process your financial transactions.
  • Certified identity verification and KYC service providers.
  • Providers of secure server hosting and cloud infrastructure services.
  • Game software providers (such as Pragmatic Play, Microgaming) that supply casino and slots games.

5.2 Legal Obligations

Million888 may be required to disclose your personal data to authorities, law enforcement agencies, or regulatory bodies when mandated by applicable Malaysian law, court order, or valid legal process.

Our Commitment: In all cases where your data is shared with third parties, we ensure those parties are bound by strict data protection agreements and may only use your data for permitted purposes. We never share your data with advertisers or marketing companies without your consent.

6

Data Security Measures

Protecting your personal data is a responsibility we take extremely seriously. Million888 has implemented multiple layers of technical and organisational safeguards to ensure the security of your data:

256-bit SSL Encryption

All data is transmitted through encrypted channels — the same standard used by Malaysia's major banks.

Two-Factor Authentication (2FA)

An additional security layer to protect your account login from unauthorised access.

24/7 Secure Monitoring

Our cybersecurity team monitors the platform around the clock to detect threats.

Secure Data Backup

Data is stored on secure servers with redundant backups to prevent data loss.

Regular Security Audits

Penetration testing and security audits are conducted regularly by independent experts.

Staff Training

All million888 staff undergo comprehensive data protection training on a regular basis.

Shared Responsibility: While we take all reasonable steps to protect your data, account security also depends on your own actions. Please use a strong, unique password, never share your login credentials, and report any suspicious activity to the million888 support team immediately.

7

Data Storage & Retention Periods

Million888 retains your personal data for as long as your account remains active and for as long as necessary to fulfil the purposes set out in this Privacy Policy. The following are our data retention guidelines:

  • Active Account Data: Retained for as long as your account is active and in use.
  • KYC & Identity Data: Retained for a minimum of 5 years after account closure in accordance with anti-money laundering (AML) legal requirements.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian tax and financial regulatory requirements.
  • Technical Log Data: Retained for 90 days for troubleshooting and security purposes.
  • Support Communication Records: Retained for 2 years for service reference and improvement purposes.

Once the applicable retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you.

8

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights with respect to the personal data held by million888:

Right of Access

You have the right to request and obtain a copy of the personal data held by million888 at any time.

Right to Rectification

If your data is inaccurate or out of date, you have the right to request a correction immediately. Log in and update your profile, or contact our support team.

Right to Erasure

You may request the deletion of your personal data, subject to legal obligations that require us to retain certain data.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes by unsubscribing at any time.

Right to Restrict Processing

In certain circumstances, you may request that we limit how we process your data while a dispute is being resolved.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider.

How to Submit a Request: To exercise any of the rights above, please submit a written request to us at support@million888.ws with the subject line "Personal Data Rights Request". We will process your request within 21 business days. Identity verification may be required before your request is actioned.

9

Cookies & Tracking Technologies

Million888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.

9.1 Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled.
  • Performance Cookies: Collects information on how visitors use the platform to help us improve its performance.
  • Functional Cookies: Remembering your preferences such as language and display settings to deliver a more personalised experience.
  • Analytics Cookies: Helps us understand platform usage patterns on an aggregated, anonymised basis.

9.2 Managing Cookies

You can control and manage cookies through your web browser settings. Please note, however, that disabling essential cookies may affect the functionality of the million888 platform and your overall gaming experience.

10

Protection of Children's Data

The million888 Platform not designed for, not directed at, and does not collect data from individuals under the age of 18. In line with our responsible gambling policy, we take active measures to ensure that minors are unable to access the platform.

If we discover that we have inadvertently collected personal data from someone under the age of 18, we will take immediate steps to delete that data and close the account in question. If you believe a minor has registered an account on million888, please contact us immediately at support@million888.ws.

11

Links to Third-Party Websites

The million888 platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies solely to the million888 platform and does not cover the privacy practices of external websites that are outside our control.

We encourage you to read the privacy policy of any third-party website you visit. million888 is not responsible for the content, privacy policies, or practices of any third-party websites or services.

12

Amendments to the Privacy Policy

Million888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or improvements to the services we offer.

For significant changes, we will notify you via the email address registered to your account and/or through a prominent notice on the million888 platform at least 7 days before the changes take effect. For minor or editorial updates, the "Last Updated" date at the top of this document will be revised accordingly.

Your continued use of the million888 platform following any amendments to this Privacy Policy will be considered your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we protect your personal data.

13

How to Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how million888 handles your personal data, please do not hesitate to contact us:

  • Privacy Email: support@million888.ws (with the subject line "Privacy Policy Enquiry")
  • Live Chat: Available 24 hours a day, 7 days a week via the million888 platform

We are committed to responding to all privacy-related enquiries within 5 business days. For more complex complaints or personal data rights requests, response times may take up to 21 business days.

You may also refer to FAQ page us for instant answers to our most frequently asked questions, or visit Terms & Conditions us for more information on platform usage terms.

Complaints to the Authorities: If you are not satisfied with how we have handled your privacy complaint after contacting us, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the regulatory authority responsible for PDPA compliance in Malaysia.

Your data is safe at Million888 — 256-bit SSL, no data selling, and full Malaysia PDPA compliance!

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Play Safe & Protected at Million888

Your privacy is our priority. Join over 500,000 Malaysian members enjoying a trusted digital entertainment platform backed by best-in-class data protection.

256-bit SSL Encryption
No Data Selling
Your Data Controls
MY PDPA Compliance
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